How to Reach Us
For questions about the platform, your account, or how things work.
Email us at
cyberjnana@gmail.com
For data privacy complaints, content disputes, or grievances under Indian IT Act 2000 and DPDP Act 2023.
Email the Grievance Officer
cyberjnana@gmail.com
We aim to respond to all enquiries within 72 hours on business days. Complex issues may take additional time.
Average response time
Within 72 hours
Legal Compliance
In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer.
Need Help?
Select a topic below to understand what information to include in your email for the fastest resolution.
Login problems, profile updates, or account deletion requests.
UPI payout failures, pending withdrawals, or incorrect amounts.
Found a coupon code that doesn’t work? Let us know so we can remove it.
Report spam, harassment, or any misuse of the platform by another user.
Interested in partnering with CouponDrop & Grab? We’d love to hear from you.
Anything else not covered above — just drop us an email.
For any of the above topics, email us at
cyberjnana@gmail.comPlease include your registered email address and a clear description of your issue for faster resolution.
Our team will never ask you to share coupon codes, passwords, or OTPs through email. Always upload codes only through the official CouponDrop & Grab platform.
Response times may be longer on weekends and public holidays. We appreciate your patience and will get back to you as soon as possible.
To help us resolve your issue faster, please include your registered email, a description of the problem, any relevant screenshots, and the approximate date/time of the issue.